FAQ’s | Window & Door Questions

Window World of Omaha

Where are Window World windows manufactured?

Our windows are manufactured by Associated Materials Incorporated (AMI), which is located in Akron, Ohio. AMI was founded in 1947 and is one of the largest replacement window manufacturers in the world. Learn More

What types of payment methods & financing do you offer?

At Window World of Omaha, our variety of financing options allow you to enjoy your new windows or doors now, while paying over time. The Window World Credit Card makes it easy and convenient to accomplish all your home improvement projects. Simply enter your application information and receive a credit decision in no time.

What type of warranty is available for my windows?

All of our Window World replacement windows come with a limited lifetime warranty. However a double lifetime “transferable”, lifetime glass breakage, lifetime seal failure, and installation warranties are available.

What do I do if there is a problem with the windows?

Most of the issues encountered by our customers are easily corrected and don’t necessarily mean that there is a problem with your window. In the rare occasion that you do have a problem with your Window World replacement windows, we recommend that you visit our Virtual Repair Center or contact your local Window World representatives. And remember, all of our Window World replacement windows come with a limited lifetime warranty.

Installation

Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?

Window World installs replacement windows year-round. A standard install will take only one day. Our installers install one window at a time and are trained to do whatever necessary to minimize heating/cooling loss. The energy savings from the new windows will recover any additional costs incurred within a few days. Learn More

What does “Any Size, Installed” mean?

The term “Any Size” refers to any size replacement double hung window our manufacturer will construct. Currently this is a minimum width and height of 15″ X 26″ and a maximum of 48″ X 78″. “Installed” refers to the removal of a basic double-hung wooden window and installing your new Window World double hung replacement window, using the existing wooden stops.

Will the replacement windows be installed from the inside or outside?

The majority of our replacement windows are installed from the inside. In some situations it may be necessary to install from the outside. Learn More

How can I prepare my house for my replacement windows?

Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation. Learn More

What happens to my old windows?

After installing your new replacement windows we remove every bit of debris from your property and dispose of it properly. If you wish to keep your old windows, glass or storm windows, please notify the installer as soon as he arrives for your installation. Learn More

Still have questions? Contact us today to discuss specifics with our knowledgeable staff!

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